- Oracle Eloqua and Oracle Content Marketing Cloud S
Oracle Eloqua and Oracle Content Marketing Cloud Service
2013 Implementation Essentials培训
课程大纲:
1、Oracle Eloqua Marketing Cloud Service Product Overview
Provide an overview of how Eloqua fits into the wider solution and point of integration
Describe the features of Oracle|Eloqua and the value of these features to marketing and sales
Describe the Eloqua social components, how they work and how they differentiate Eloqua from
other solutions
Describe how Eloqua AppCloud works and be familiar with the types of cloud connector components
available
Explain how information created by marketing can be shared with sales
Provide an overview of Insight reporting and how it enables marketing to demonstrate the value of
their activities
2、Oracle Eloqua Marketing Cloud Service System Architecture
Describe the different components of the Eloqua application, how they are used to serve specific
functions and work together
Describe the scalability of Eloqua's architecture
Explain Eloqua's open approach to integration with a high level understanding of available API's
Describe the Eloqua Data Model and Digital Body Language
3、Initial Configuration
Generate Eloqua website tracking scripts and configure tracking of non-html content
Configure Sub Sites
Setup tracking of query-string based websites
Implement and configure each Branding and Deliverability package
Configure default email settings, master exclude list, microsite, company default settings,
and default confirmation pages
Create a new Eloqua Marketing user with applicable user settings
Configure subscription management using any one of Eloqua's three standard options
Create fields, views, and picklists
Perform an initial list upload of bouncebacks, unsubscribes, and contacts
Describe IP Warming and know when this is required
4、Automation: Lead Nurturing
Create emails by uploading an html file and creating an email in the editor
Generate and interpret Email Content and Deliverability reports.
Integrate and configure forms with Eloqua using any one of three different methods
Describe the purpose of common lead nurturing campaigns
Configure Field Merges, PURLs, Shared Content and Dynamic Content in emails and landing pages
5、CRM Integration
Describe the relationship between internal events, external calls, and autosynchs
Configure a bi-synchronous integration with CRM, including weblinks
Create a Custom Object and Custom Objects fields
Integrate CRM custom objects with Eloqua and leverage the data for segmentation, personalization,
and scoring
6、Automation: Lead Scoring and Data Tools
Configure a Lead Scoring model
Configure Program Builder actions, decision rules, and feeders and enable in the appropriate
program run mode
Create a program to update CRM with Lead Scores
Configure Eloqua Data Tools
7、Integrating with Third Party Systems
Gather customer requirements and configure Data Imports and Data Exports
Configure Cloud Connectors in Eloqua
8、Closed-Loop Reporting
Describe the technical Eloqua components of Closed-Loop Reporting
Describe how revenue is tied to campaigns (Revenue Attribution Model)
Configure the campaign and opportunity settings and the bi-synchronous CRM integration for Closed-Loop Reporting
Interpret Closed-Loop Reporting reports and dashboards
9、Sales Enablement Tools
Describe the features, functions, and business value of Eloqua Profiler and Eloqua Engage
Provision Eloqua Profiler and Eloqua Engage users and configure these sales tools in an integrated
CRM system
10、Advanced Reporting
Explain the difference between the Reporter and Analyzer Insight licenses.
Create custom reports, edit standard Eloqua reports, and build custom dashboards
11、Event Module
Explain how the Event Module is used in the workflow of automating event management
Configure a single or multi-session event, merge session details into emails, and generate automated reminders and post
event communications
12、System Administration
Configure contact-level security by creating and assigning labels in a custom program.
Customize asset permissions to control visibility and access.
Create custom security groups
13、Customer Culture
Describe how Eloqua nurtures a strong customer community and how this differentiates Eloqua
from other solutions.
Identify where to access customer success stories
Explain what Markie awards are and understand the application process
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