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Oracle Social Relationship Management Cloud Servic课程
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 班.级.规.模.及.环.境--热.线:4008699035 手.机:15921673576( 微.信.同.号) |
| 每个班级的人数限3到5人，互动授课， 保障效果，小班授课。 |
| 上间和地点 |
上部份地点：【上海】同济大学(沪西)/新城金郡商务楼(11号线白银路站)【深圳分部】：电影大厦(地铁一号线大剧院站)/深圳大学成教院【北京分部】：北京中山学院/福鑫大楼【南京分部】：金港大厦(和燕路)【武汉分部】：佳源大厦（高新二路）【成都分部】：领馆区1号（中和大道）【沈阳分部】：沈阳理工大学/六宅臻品【郑州分部】：郑州大学/锦华大厦【石家庄分部】：河北科技大学/瑞景大厦
最近开间(周末班/连续班/晚班）：2019年1月26日 |
| 实.验.设.备 |
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| 质.量.保.障 |
1、免费重修；
2、课程结束后,授课老师留联系方式,保障培训效果,免费技术支持。
3、推荐机会。☆合格学员免费颁发相关工程师等资格证书，提升职业资质。专注高端技术培训15年，曙海学员的能力得到大家的认同，受到用人单位的广泛赞誉，曙海的证书受到广泛认可。 |
部份程大纲 |
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- 培训内容：
1、Oracle Social Relationship Management - Platfrom Overview
Describe SRM tools and subcomponents
Describe the features and functions of the SRM platform
2、Oracle Social Relationship Management - Workflow and Automation Set-up and Configuration
Describe Workflow & Automation features and functions
Configure Social Engagement & Monitoring Cloud settings (channels, users, permissions,
automations and plugins)
Configure Social Marketing Cloud account settings for the My Profile and Resource Tabs
3、Oracle Social Relationship Management - Social Marketing Cloud Product Area Configurations
and Features
Create a post in Publish
Take actions on post in Publish (preview, quick edit, full edit, copy, copy a suggested,
or remove the post)
Configure the Admin Tab settings in Publish
Create and attach coupons and polls to social streams with Publish
Create and post a Custom Wall App with Publish
Describe how to use Dynamic Link Tracking
Set up Dynamic Link Tracking in Admin
Create a Tracking URL on the Create a Post Page (CAPP)
Create Open Graph Objects and custom domains
4、Oracle Social Relationship Management - Social Engagement & Monitoring Cloud Product
Configuration and Features
Explain how to view messages on the Monitor Tab in Engage
Perform messaging actions available in Engage
Filter messages in Engage
5、Oracle Social Relationship Management - Social Marketing Cloud Listen & Analyze
Describe the metrics and what data the charts show on the Facebook Dasboard in the Resources Tab
Describe the data and types of interactions reported in the Facebook Engagement section of the
Resources Tab
Describe the three types of metrics reported in the Facebook Visibility section of the Resources Tab
Explain how to use the Resources Tab in Listen & Analyze
Explain how to use the Social Campaigns Tab to anlayze the performance of published posts
6、Oracle Social Relationship Management - Social Engagement & Monitoring Cloud Listen & Analyze
Create and manage Topics
Create and edit Topics in a Bundle
Explain how to use the Dashboads Tab to analyze data
Run and export reports for internal user activity
Run and export post-level data for Facebook and Twitter
Run and export page-level data for Facebook
7、Oracle Social Relationship Management - Content & Apps
Build a view in Content & Apps
Create a brand template in Content & Apps
Connect a view live on Facebook in Content & Apps
Customize a view in Content & Apps
8、Oracle Social Relationship Management - CX Solution Integration Configurations
Explain the Oracle Customer Experience vision
Configure SRM integrations
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